Allowing Your Insurance Company to Find A Wrecker Service
One way of finding a tow truck company to help you when you need towing or roadside assistance is to call your insurance company. If your insurance company provides roadside assistance insurance you can simply pick up the phone and call the 800 number they provide for you. Of course, there are challenges that must be overcome using this method of procuring a towing company’s assistance.
First, you must take into consideration the time it takes to provide all of your information to the call receiver. Most insurance companies farm out their roadside assistance services to a third-party. Which means that the number you call will not be your insurance company, but instead a company hired to provide you with service. The information they gather is done so to determine your level of coverage and if you will need to pay any money out-of-pocket for the tow services provided.
Second, Not all nearby towing companies work for all of the insurance company’s roadside assistance providers. Meaning that you may not receive service from the nearest towing company to your car. Because of this, you could wait an inordinately long time for a tow truck to arrive.
Third, once a towing service has arrived and is available to help, they may be constrained by the service agreement with the third-party roadside assistance provider. Although you may need your vehicle towed to a specific location, if this is not communicated clearly with the call-receiver at the 800 number you called, the tow truck operator may not be able to take it where you want.